Key Questions to Ask Before Purchasing a New Water Softener
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Key Questions to Ask Before Purchasing a New Water Softener

By In Blog, Water Softeners Utah On July 15, 2016


Water softeners can be a great addition to many homes in Utah, especially since most municipal water systems in the area have “hard” water, a term that describes water containing minerals like calcium and magnesium, that can cause problems with scale build up and dry skin. Before you get one, though, there are a few questions you should ask.

Does My Home Have Hard Water?

Most water in Utah is considered hard, but before you purchase a water softener it’s best to have your water tested. Not only will this let you know exactly how hard your water is, it’s important in selecting the correct size of water softener. This test is simple to do and any reputable water softening company can do it right in your home.  Also ask if there are other elements in your water you should be concerned about, such as iron or chlorine.

What Kind of Water Softener Do I Need?

There are dozens of options to choose from when you’re shopping for a water softener, and the right one for your home will depend on different factors. First, determine the capacity you need for your water softener. Next, check for third-party certifications such as those from the National Sanitation Foundation (NSF) and the Water Quality Association (WQA) to make sure its performance matches up to the claims they are making.

Is This a Reputable Company?

There are a lot of companies to choose from when purchasing a water softener, so before you buy, make sure you do a little research. Not all companies will be reputable, and purchasing from a fly-by-night company that might do a poor installation, or might not be around when something goes wrong and the system requires maintenance or repairs. Choose a company that has been in business installing water softeners in Utah for many years. Ratings in publications like Consumer’s Digest and Consumer Reports can also be a good resource.

What Kind of Customer Service Do They Offer?

In addition to finding a company that provides quality products at an affordable price, you want to make sure the one you’re working with offers great customer service. Read reviews from previous customers, or ask for a phone number to check referrals and ensure you’re working with a quality company.

To find out more about water softeners in Utah and have one installed in your home, call Kinetico today.


About the Author

Natalie Velasquez

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