My Kinetico water softener was installed 16 December 2016. I was very pleased with the entire process, the sales visit, the installation, the system operation, and the follow-up after installation to make sure I was totally satisfied. The installer was awesome, I like things level, plumb, and thoughtfully laid out, the installer of my system did all of that. The system is quiet, the water is soft, my hands are no longer cracked and sore, and the water tastes good. Thank You Kinetico.